Important note
This page is a professional website privacy notice draft for SQC.
It should be reviewed by the business owner or a qualified legal/data protection adviser
before final publication if formal legal assurance is required.
1. Who we are
Sparko Quality Consulting is a professional consultancy providing quality assurance,
regulatory affairs, validation, quality management system, audit readiness,
project support, and medical equipment enquiry services.
In this Privacy Policy, “SQC”, “we”, “our”, and “us” refer to Sparko Quality Consulting.
“You” refers to website visitors, clients, prospective clients, suppliers, or anyone
who submits information through this website.
2. Personal information we collect
We may collect personal information when you use the contact form, send an email,
or communicate with SQC about a service or equipment enquiry.
Information submitted through the contact form
- Full name.
- Company or organisation name.
- Email address.
- Phone number, if provided.
- Enquiry type.
- Urgency level.
- Message content and any information you choose to include.
- Submission date and time.
- IP address used for security, audit, and spam-prevention purposes.
Information sent by email
- Your email address and email content.
- Your contact details and signature information.
- Documents, attachments, or project information you choose to share.
3. How we use personal information
SQC uses personal information only for appropriate business and communication purposes.
- To respond to your enquiry.
- To understand your requested service or project need.
- To discuss QA, RA, validation, QMS, audit readiness, or equipment support.
- To prepare consultation, proposal, quotation, or project follow-up communication.
- To keep a record of enquiries and communication history.
- To protect the website from spam, misuse, or security incidents.
- To maintain internal administrative and business records.
4. Lawful basis for using information
Depending on the situation, SQC may rely on one or more lawful bases for processing
personal information.
-
Consent: when you submit the contact form and confirm that SQC may use
your details to respond to your enquiry.
-
Legitimate interests: when SQC needs to respond to business enquiries,
manage communication, maintain records, and protect the website.
-
Contract or pre-contract steps: when communication relates to a possible
or existing service agreement, quotation, project, or consultancy engagement.
-
Legal obligations: where SQC is required to retain or process information
for legal, accounting, tax, compliance, or regulatory reasons.
5. Sharing personal information
SQC does not sell personal information. Personal information may be shared only where
necessary and appropriate.
- With service providers who support website hosting, email, IT, or business administration.
- With professional advisers where legal, accounting, insurance, or compliance support is required.
- With suppliers or partners only when necessary to respond to an equipment or project enquiry.
- With authorities or regulators where required by law.
Where third parties are used, SQC expects appropriate confidentiality, security,
and data protection controls to be applied.
6. How long we keep information
SQC keeps personal information only for as long as it is needed for the purpose it was collected,
unless a longer retention period is required for legal, accounting, contractual, or compliance reasons.
- General website enquiries may be kept for up to 24 months.
- Client and project records may be kept for the duration of the business relationship and for a reasonable period afterwards.
- Records linked to contracts, invoices, legal obligations, or compliance matters may be kept for longer where required.
- Spam, security, or technical records may be kept as needed to protect the website and business systems.
7. How we protect information
SQC takes reasonable technical and organisational measures to protect personal information
from unauthorised access, misuse, loss, alteration, or disclosure.
- Website enquiry records are stored in a restricted server location.
- Access to personal information should be limited to authorised personnel or service providers.
- Security headers and basic website protection measures are used where possible.
- Data is reviewed and removed when it is no longer required.
No website or email system can be guaranteed to be completely secure. Please avoid sending highly
sensitive confidential information through the contact form unless SQC has agreed a secure transfer method.
8. Your data protection rights
Depending on the circumstances and applicable law, you may have rights in relation
to your personal information.
- The right to be informed about how your data is used.
- The right to access personal information held about you.
- The right to request correction of inaccurate information.
- The right to request deletion of information where applicable.
- The right to restrict or object to certain processing.
- The right to withdraw consent where consent is the lawful basis.
- The right to complain to the UK Information Commissioner’s Office if you have concerns.
9. Contact SQC about privacy
To ask a question about this Privacy Policy or request access, correction,
or deletion of your personal information, contact SQC using:
- Email: info@sparkoqualityconsulting.co.uk
- Website contact page: /contact
Please include enough information to help SQC identify your enquiry or record.
